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Vet Oracle Telexotics is a dedicated service for the veterinary profession, which offers prompt, detailed clinical advice and written reports for the management of exotic-species patients.

The telexotics service combines clinically-oriented, practical suggestions with case management guidance or telephonic consultations, on request. It is provided by our own exotic species clinicians Elisabetta Mancinelli DVM CertZooMed Dipl ECZM (Small Mammal Medicine and Surgery) MRCVS, RCVS Recognised Specialist in Zoological Medicine (Small Mammal Medicine and Surgery), and Sonya Miles BVSc CertAVP (ZM) MRCVS, RCVS Advanced Practitioner in Zoological Medicine.

The service includes a review of the clinical history and interpretation of any diagnostic tests to date (ie radiographs, blood tests or other laboratory diagnostic tests).

For more information, or to send a case, please email

COVID-19 Update

Our practices are now providing routine, urgent and emergency care for your patients. We continue to work safely with social distancing and a combination of telephone consultations and on-site examinations. GP vets should contact our referral centres directly for clinical advice on cases.